Your personal particulars such as your name, address, residence and further particulars required for communication are stored by us (Port of Rotterdam and the Customer Service Center) in a relation file and used for answering and executing the questions and orders submitted to us by you. Port of Rotterdam also uses the particulars to analyse the click and surfing behaviour and the acts/transactions (i.a. online forms) of visitors in order to draw up visitor profiles. Such profiles are used by Port of Rotterdam to perfect its range of products and services on this site and to be able to offer visitors to the site tailor-made products and services from the entire range provided by Port of Rotterdam and the Rotterdam port and industrial complex.

At the request of third parties within the Rotterdam port and industrial complex, Port of Rotterdam may perform port-oriented marketing campaigns with visitors’ addresses, whereby only Port of Rotterdam has exclusive access to the personal particulars.

Finally we may make your personal particulars available to those organizations and inspection services with whom the Port of Rotterdam and its Port of Rotterdam Customer Service Center collaborate: the Transport Research Centre (AVV); Ministry of Transport, Public Works and Water Management; General Inspection Service (AID); Ministry of Agriculture, Nature and Food Quality; The Inland Shipping Information Agency (BvB); Deltalinqs; DCMR, Environmental Protection Agency Rijnmond; Customs; The Dutch Educational Information Center (EIC) Mainport Rotterdam; Netherlands Association for Forwarding and Logistics (Fenex); Dutch Health Care Inspectorate (IZG); Inspectorate Netherlands (TIN), a division of the Netherlands Transport and Water Management; Chamber of Commerce; Food Inspection Department; KS Dirkzwager; Department of Housing, Regional Development and the Environment; Dutch Pilotage Service; National Ports Council; Development Corporation City of Rotterdam; Plant Protection Service; Port infolink; Port Security Development Group (PSDG); National Inspection Service for Livestock and Meat; Rotterdam Port Promotion Council (RPPC); Association of Rotterdam Shipbrokers and Agents; Shortsea Promotion Centre Holland and the Seaport Police.

Where you would object to the forwarding of such information, to the providing to third parties or if you would rather not receive such information electronically, please inform us by sending a letter or e-mail to info@portofrotterdam.com whilst stating your name, company name and address and the statement “I had rather not receive information” or “I had rather not receive electronic information’.

If you would want to inspect, correct or remove the particulars we gathered about you, you may also inform us by sending a letter or e-mail to info@portofrotterdam.com whilst stating your name, company name and address.

During your visit to our site, we gather information about the address of the computer from where the page is viewed, the browser (type) used and the pages visited, the date and time of the visit, the orders placed through the computer concerned. This is done by using “cookies”. We are doing this in order to attune, to the best of our abilities, our website to the preferences of the visitors to our site. In addition we may use these data to keep you informed of interesting information and/or offers especially tailored to you. Storage and passing on of your particulars via the Internet are protected through state-of-the-art techniques. At all times you may object to the use of cookies by setting your browser in such manner that the use of cookies will be impossible. Applicable law These terms shall be governed by the laws of the Netherlands. Any disputes arising hereunder shall be settled by the Court at Rotterdam.